Legal Aspects of Dropshipping on Shopify – What You Need to Know

Dropshipping on Shopify is an attractive business model for those who want to start an eCommerce business without physically handling the products. However, many entrepreneurs underestimate the legal aspects that govern this type of business. Knowing and complying with regulations is essential to avoid fines, disputes, and customer problems.

Activity registration

While dropshipping may seem like a “simple” business, it is still a commercial activity and requires VAT registration and registration with the Chamber of Commerce (in Italy).

Terms and conditions

Every store must have a clear and complete Terms and Conditions page. This section must specify:

  • Purchase and payment methods
  • Shipping times
  • Return and refund conditions
  • The seller's responsibilities

Return Policy and Right of Withdrawal

In Europe, customers have the right to return goods within 14 days of purchase (for most products). Make sure you offer a legally compliant return policy and clearly communicate it on your website.

Privacy and data protection

If you collect personal data (such as email, shipping address, phone number), you are required to comply with the GDPR . This means having an updated Privacy Policy and obtaining explicit consent to data processing.

Product regulations

Make sure the products you sell comply with local regulations . For example, cosmetics, electronics, or food products may have specific safety and certification requirements.

Contracts with suppliers

To protect yourself, establish written agreements with your suppliers that specify quality, delivery times, returns management, and responsibilities in the event of problems.

Conclusion

Dropshipping is an extraordinary opportunity, but it requires seriousness and legal compliance . Investing time in properly managing regulatory aspects will allow you to operate safely and build a reliable brand.

📌 Discover more practical guides and resources on the IFG eCommerce Academy

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