Last updated: March 21, 2026
ART. 1 – PURPOSE AND OBJECTIVE
This statement defines IFG eCommerce®'s commitment to making the website www.ifgecommerce.com accessible to the widest possible number of users, regardless of physical, sensory, or cognitive abilities. The goal is to ensure maximum usability of digital content, constantly optimizing usability and compatibility with assistive technologies such as screen readers, magnification software, and alternative pointing systems.
ART. 2 – REGULATORY FRAMEWORK AND TECHNICAL STANDARDS
The Owner refers to EU Directive 2019/882, known as the European Accessibility Act, concerning the accessibility requirements for products and services. On a voluntary and proactive basis, the Website's development follows the principles of perceivability, operability, comprehensibility, and robustness defined by WCAG 2.1 (Web Content Accessibility Guidelines) at AA level and the European standard EN 301 549.
ART. 3 – MICRO-ENTERPRISE EXEMPTION REGIME
Under European Union regulations, IFG eCommerce® qualifies as a micro-enterprise, meaning an enterprise which employs fewer than 10 persons and whose annual turnover or annual balance sheet total does not exceed EUR 2 million. By virtue of this legal status, the organization is exempted from more burdensome compliance and reporting obligations if these constitute a disproportionate burden. Nevertheless, the Owner adopts a best practice approach to progressively reduce every digital barrier.
ART. 4 – CONFORMANCE STATUS AND ONGOING OPTIMIZATIONS
As of today, the Website is partially compliant with the technical requirements of WCAG 2.1 AA level. Continuous optimization cycles are underway, focusing on improving Semantic HTML through correct heading hierarchy and ARIA tags, optimizing keyboard navigation through focus order, systematically reviewing alternative texts for images, and verifying color contrast ratios between text and background in compliance with minimum readability requirements.
ART. 5 – EVALUATION METHODOLOGY AND MEASURES ADOPTED
Accessibility evaluation is carried out through periodic technical audits that include automated analysis with scanning software compliant with international standards and manual tests on key user paths by navigating exclusively with a keyboard and screen reader. The Owner directly modifies the source code of Theme 2.0 to ensure that Shopify's functionalities remain accessible even after platform updates.
ART. 6 – KNOWN LIMITATIONS AND DISPROPORTIONATE BURDEN
In some sections of the Website or in historical content, temporary limitations may be encountered related to video content without complete subtitles or legacy PDF documents not yet fully optimized for automatic reading. Should immediate adaptation entail a manifestly disproportionate burden for the company structure, the Owner undertakes to provide alternative solutions and equivalent information upon specific request from the interested user.
ART. 7 – FEEDBACK AND REPORTING MECHANISM
Users who encounter digital architectural barriers or difficulties in using specific content are invited to report the issue by sending an email to the official address info@ifgecommerce.com. To enable effective handling of the report, please indicate the URL of the affected page, the device used, and the assistive technology employed during navigation.
ART. 8 – REPORT MANAGEMENT PROCEDURE
Reports are classified according to the severity of the impediment and processed within the technical timeframe required for resolution. Should content be technically inaccessible, the User has the right to request the Owner to provide the same information in an alternative accessible format, such as a textual summary, a dedicated phone call, or a simplified document.
ART. 9 – FREQUENTLY ASKED QUESTIONS ABOUT ACCESSIBILITY
The Owner clarifies that micro-enterprises are subject to exemptions from formal obligations, but accessibility remains a pillar of digital service quality for IFG eCommerce®. The use of external accessibility widgets is considered a palliative, and true accessibility is pursued by directly intervening on the code structure. Tests are regularly performed with screen readers such as NVDA and VoiceOver, and through keyboard-only navigation.
ART. 10 – LEGAL NOTICES AND UPDATES
This statement is provided for informational purposes and commercial transparency towards users. The Owner constantly monitors the evolution of the European regulatory framework and reserves the right to update this document in accordance with new technical standards issued by the W3C or competent authorities. Any changes will be effective from the date of publication on the Website.
