Terms of service

Last updated: 5 September 2026

1. Owner

The products and services available on this website are offered by Francesco Guiducci, owner of IFG eCommerce, a sole professional practice based in Rome, VAT no. 16879681001.

2. Scope and specific agreements

These Terms govern use of the website and purchases from IFG eCommerce. For professional services, quotations, orders, proposals or specific contracts may define scope, fees, timing, deliverables, revisions and additional conditions. If there is a conflict, the specific agreement prevails for the relevant service, without prejudice to mandatory rights granted by law.

3. Products and services

The offering may include digital products, guides, templates, tools and Shopify-related professional services, including consulting, design, development, maintenance, migrations, audits, technical optimisation and app development. Available features and feasibility may depend on the Shopify plan, theme, apps and third-party services actually used.

4. Orders and contract formation

The information on the website describes the products and services available. A contract is formed according to the purchase or acceptance process stated for the relevant product or service, including any quotation or order confirmation. Material errors may be corrected in accordance with applicable law and rights already acquired by the customer.

5. Prices, VAT and invoicing

Prices, taxes and any applicable charges are those shown at checkout, in the quotation, order or tax document. VAT and tax treatment depend on applicable law, the nature of the transaction and the customer's status and location. Customers must provide accurate invoicing information; corrections are handled where legally permitted.

6. Payments

Available payment methods are those shown at checkout or agreed for the service. Any cost associated with a specific payment method is disclosed before the transaction and applied only where permitted. Third-party payment services remain subject to their own terms.

7. Professional services

Scope, estimated timing, deliverables, revisions, payment terms and dependencies are defined in the agreement for the project. Additional work or scope changes require a separate agreement. Any service levels, hour packages, expiry dates or rules concerning unused hours apply only when expressly stated in the relevant package, quotation or contract.

8. Intellectual property

Original IFG eCommerce materials remain subject to the relevant intellectual-property rights. Customers retain rights in their own content, brands and materials. Licences and usage rights for digital products, code or deliverables are those stated at purchase or in the contract. Themes, apps, libraries, fonts, software and other third-party components remain subject to their respective licences and terms.

9. Use of digital products

Digital products may be used within the licence stated on the relevant product page or purchase terms. Unless authorised or permitted by law, resale, redistribution or making copies available to third parties in breach of applicable rights is not permitted.

10. Withdrawal, refunds and conformity

Withdrawal, refunds and conformity remedies are governed by the Refund policy, the EU right of withdrawal page, the specific purchase terms and applicable law. Mandatory consumer rights remain unaffected.

11. Results and third-party dependencies

Services are performed according to the agreed scope and with the care required by the professional relationship. Unless expressly guaranteed by contract, no specific revenue, conversion rate, search ranking, indexing time, AI citation or AI recommendation is guaranteed. Shopify, apps, cloud services, payment gateways, search engines and other third parties may change features, availability and conditions independently of IFG eCommerce.

12. Liability

IFG eCommerce's liability is governed by applicable law and contractual terms. To the extent permitted, I am not responsible for outages or failures directly attributable to third-party platforms or services outside my reasonable control. Nothing in these Terms excludes or limits liability or rights that cannot lawfully be excluded or limited.

13. Conduct and security

The website and services must not be used for unlawful or abusive activities or to compromise security, systems, accounts or third-party rights. Any suspension required for security reasons or material breaches will be handled proportionately and in accordance with applicable law and contractual terms.

14. Events outside reasonable control

Delays or impediments caused by events outside the parties' reasonable control are handled in accordance with applicable law and the relevant contract. This clause does not constitute a general waiver of customer rights.

15. Applicable law and jurisdiction

Italian law applies, subject to any mandatory rules that may apply. Consumers retain mandatory protections, including rules on competent jurisdiction.

16. Changes to these Terms

Changes published on the website apply prospectively. Contracts already formed remain governed by the version accepted at the time of purchase unless applicable law or a valid later agreement provides otherwise.

17. Contact

For information about these Terms: info@ifgecommerce.com.