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Published as: Mario R.

Frequently asked questions about digital products

How do I receive the resource after downloading or purchasing?

Regardless of whether the resource is free or paid, you will immediately receive an email with the direct link to download the file. There's no waiting: the system is automated. For security reasons, the link remains active for 30 days and allows up to 3 downloads. I recommend saving a definitive copy to your device (computer or cloud) right away.

What format are the files in?

All my resources, from blueprints to technical checklists, are in PDF format. It's the international standard: you can easily open them from any device (Windows, Mac, iOS, Android) without needing expensive or complex software. Once downloaded, the file is yours forever.

What do I need to view the product?

A common PDF reader is all you need. If you're on a smartphone, the native system app works perfectly; on a computer, you can use your browser or Adobe Reader. Zero technical complications: open the file and you're immediately operational with the contents of my Protocol.

What exactly will I find inside the guides?

Operational procedures and real strategies, not academic theory. Every resource is designed to be immediately applicable to your Shopify store. You will find checklists, concrete examples, and the method I use daily for my elite clients.
Please note: All products are bilingual, Italian and English, included in the same file or package.

May I contact you if I have any questions about the resource?

Certainly. If you experience any technical issues with the download or have a specific question about a chapter, you can contact me via WhatsApp or email. I will respond as soon as possible.
Note: This support is dedicated to understanding the resource and does not replace personalized technical or strategic consulting for your store.