Shopify B2B and Microsoft Dynamics 365: ERP Integration

Direct answer: integrating Shopify B2B with Microsoft Dynamics 365 Business Central first requires deciding which system is the source of truth for customers, products, prices, stock and orders. Connecting two APIs without this decision creates duplicates and conflicts.

Data model

I map Shopify companies and locations, ERP customers, items, variants, price lists, availability and operational documents. Every field needs a defined synchronization direction.

Catalogs and prices

Available B2B features depend on the Shopify plan and current configuration. Before replicating ERP price lists in Shopify, I verify catalog limits and behavior.

Orders

I define when an order becomes available to the ERP, how updates, errors and retries are handled and which identifier links the two platforms.

Stock

Inventory synchronization needs an authoritative source and a strategy for delays or errors; I do not promise “real time” without knowing the APIs, volumes and actual frequency.

Architecture

For integrations of this type I develop an app or backend service separated from the theme, with authentication, webhooks, queues and logging when needed.

I am Francesco Guiducci, a freelance Shopify expert and Shopify app developer. I work on Basic, Shopify and Advanced plans and design ERP integrations only around features that are genuinely available in the merchant’s scope.